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Digital Release Manager

2 months ago

Charlotte, North Carolina, United States Insight Global Full time
Job Title: Digital Release Manager/Project Manager

We are seeking a highly skilled and motivated Release Manager to join our Digital Operations team.

This role will be responsible for tracking and driving strategic work efforts, identifying and implementing process improvements, maintaining team documentation, and coordinating test environment needs for strategic initiatives.

Key Responsibilities:
  • Project Management: Own the project plan for our release automation strategy and other modernization and improvement initiatives.
  • Process Improvement: Identify and implement process improvements to enhance release and environments management functions.
  • Documentation: Create, maintain, and improve team documentation in Confluence.
  • Take ownership: Proactively drive resolution of escalated environment outages, team blockers, and other impediments with unclear ownership.
  • Environment Coordination: Partner with delivery and tech leads from development teams of incoming strategic initiatives to identify special environment needs and track the status of environment configuration activities.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to.

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Skills and Requirements

  • Proven experience in release management, environments management, technical delivery, or a similar role Strong communication and collaboration skills.
  • Strong knowledge of Agile and CI/CD principles
  • Experience managing work in Jira and Confluence
  • Excellent problem solving skills and the ability to drive resolution for complex issues
  • Experience working in a fast paced environment where quick decisions are often needed
  • Experience navigating compliance requirements in a regulated industry.
  • Previous experience with implementing automation.
  • Certification in ITIL or similar frameworks.