Patient Care Specialist

4 weeks ago


Port Saint Lucie, Florida, United States MD Now Full time
Job Summary

We are seeking a skilled Patient Representative to join our team at MD Now urgent care. As a Patient Representative, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities:
  • Check-in patients in a timely manner and ensure all Web Check-in procedures are followed
  • Answer phone calls to the clinic and provide information or refer questions to others as needed
  • Verify insurance timely and accurately
  • Ensure the occupational client's preference card is followed and occupational procedures are reviewed
  • Complete Daily Balance Checklist after each shift, including all forms of payment are accounted for and documented
Requirements:
  • 1 year of clinical experience in a patient care setting is preferred
  • Obtain BLS certification within 30 days of start required
  • Strong customer service skills
  • Ability to work with multiple computer programs

MD Now urgent care is a physician-led team of healthcare professionals providing high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours. We are committed to making a positive difference for patients in our communities.


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