Grocery Store Team Leader

3 weeks ago


Erie, Pennsylvania, United States Giant Eagle Full time
Job Summary

As a Curbside Express and Home Delivery Team Leader at Giant Eagle, you will be responsible for managing a high-performing team and delivering exceptional customer service. You will oversee the fulfillment of Curbside Express and Home Delivery orders, ensuring they are completed quickly, accurately, and with a smile. You will work closely with your team to identify opportunities for growth and development, and provide coaching and feedback to help them succeed.

Key Responsibilities
  • Interview, select, and train team members
  • Direct the work of team members
  • Appraise team members' productivity and efficiency
  • Handle team member issues, including complaints and discipline
  • Plan and distribute work among team members
  • Provide for the safety and security of team members and the store
  • Manage the budget for your department or location
  • Manage inventory for your department or location
  • Monitor and implement compliance measures
Requirements

We are looking for a motivated and experienced leader who can inspire and motivate their team to deliver exceptional results. You will need to have a strong understanding of customer service principles and be able to communicate effectively with team members and customers. You will also need to have strong problem-solving skills and be able to work in a fast-paced environment.

About Us

Giant Eagle is a family-owned company that values its employees and strives to create a nurturing environment that offers countless career opportunities. We are committed to providing our customers with the best shopping experience possible, and we are looking for team members who share our values and are passionate about delivering exceptional service.



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