Security Monitor and Recovery Support Specialist

3 weeks ago


Knoxville, Tennessee, United States Cedar Recovery Full time

At Cedar Recovery, we are grateful for dedicated individuals who share our mission to solve the opioid crisis and repair communities. Our employee promise emphasizes trust, gratitude, and belief in one another.

We seek a Security Monitor and Recovery Support Specialist to ensure patient, staff, and property safety while fostering respectful relationships with patients. This role reports directly to the Program Director.

Responsibilities
  • Welcome patients at the door and lobby, embodying our care values of Love Unconditionally, Forgive Habitually, and Demonstrate Mercy.
  • Engage with patients in the lobby, offering support and resources as needed.
  • Assist vendors and visitors with check-in procedures.
  • Maintain monthly checks on fire extinguishers, emergency lights, and detect any needs for service or tampering signs.
  • Participate in required safety drills.
  • Monitor exterior doors, sidewalks, and parking areas to guarantee a safe environment.
  • Promote positive community relations by discouraging loitering, disorderly conduct, medication diversion, and harassment on facility property.
  • Identify internal facility safety hazards (spills, trip hazards, ligature risks, access to chemicals, hallway clearance, water leaks, etc.).
  • Enforce the weapon-free policy.
  • Manage disruptive behavior through prevention and de-escalation, involving other staff when necessary.
  • Cooperate with law enforcement as required.
  • Act as support and coverage for Medical Assistants and Patient Care Coordinators.
  • Participate in Treatment Team meetings as needed.
  • Meet attendance and punctuality standards for scheduled shifts.
  • Perform additional duties as assigned.
  • Oversee waiting areas for signs of diversion and illegal activity.
  • Immediately notify medical staff for actual or suspected emergencies and potentially impaired patients.
  • Complete additional training (in-house or external) consisting of a minimum of eight clock hours annually.


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