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Retail Store Manager

2 months ago

Sioux Falls, South Dakota, United States Buff City Soap Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Buff City Soap. As a Store Manager, you will be responsible for the overall operation of our makery, ensuring seamless execution of our business strategy.

Key Responsibilities
  • Operational Management: Oversee the day-to-day activities of the makery, ensuring efficient use of resources and adherence to company policies.
  • Team Leadership: Lead and motivate a team of employees, providing guidance and support to ensure they have the necessary skills and knowledge to excel in their roles.
  • Performance Management: Develop and implement action plans to drive company metrics, such as sales growth and customer satisfaction.
  • Staffing and Scheduling: Manage staffing levels and schedules to meet business needs, ensuring adequate coverage during peak periods.
  • Customer Service: Respond promptly to customer concerns and issues, providing exceptional service to maintain a positive reputation for Buff City Soap.
Requirements

To be successful in this role, you will need:

  • Proven experience: A minimum of 2 years of experience in a retail management or supervisory role.
  • Leadership skills: Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Business acumen: A solid understanding of business operations, including financial management and performance metrics.
  • Customer focus: A customer-centric approach, with a focus on delivering exceptional service and ensuring customer satisfaction.