Supportive Housing Case Manager

2 weeks ago

Longwood, Florida, United States Impower Full time
Job Title: Supportive Housing Case Manager

At Impower, we are committed to providing high-quality services to individuals and families experiencing homelessness. We are seeking a highly motivated and compassionate Supportive Housing Case Manager to join our team.

Job Summary:

The Supportive Housing Case Manager will provide case management services to participants in our Rapid Rehousing and Permanent Supportive Housing programs. This is a field-based position that requires a high degree of professionalism, commitment, and adaptability.

Key Responsibilities:
  • Maintain a caseload of up to 22 youth referred by the Coordinated Entry System.
  • Work collaboratively with participants to help address issues that may impede access to housing.
  • Practice core principles of Housing First, Trauma-Informed Care, and Motivational Interviewing.
  • Complete required assessments with youth as part of the YHDP program intake procedure.
  • Provide strengths-based, flexible, and responsive case management supports to participants.
  • Partner with youth to identify their goals and visions for themselves and their children.
  • Develop housing stability plans based on identified goals and visions for both adults and children related to obtaining or maintaining housing, income, or other service needs.
  • Conduct bi-monthly home visits and weekly communication with young adults to review progress, coordinate services, and assist participants with established goals or divert them from crisis.
  • Facilitate housing placement process for each participant and serve as liaison between youth, landlords, utility providers, and other agencies when needed.
  • Assist with move-ins to housing to ensure the participant has necessary household items and basic understanding of their responsibilities as a tenant.
  • Provide participants with connections to services and resources that may support their safety, well-being, and/or achieve their long-term stability.
  • Network with community resources for housing, employment, substance abuse treatment, mental health treatment, training, and make referrals as appropriate.
  • Obtain signed release of information forms and communicate regularly with staff at treatment programs and vocational programs.
  • Complete data entry in the Homeless Management Information System (HMIS); data entry includes case notes within five business days of contact, self-sufficiency assessments, and related participant information and updates.
  • Maintain accurate and detailed case files (both physically and electronically) on each participant, including copies of all intake documents, case plans, monthly budgets, and other program forms.
  • Participate in service coordination meetings, case conferences, and training programs.
  • Demonstrate effective communication skills in building relationships with peers and participants.
  • Participate in monthly case conferences and other relevant Continuum of Care and/or Coordinated Entry System activities.
  • Travel and transport clients as necessary.
  • Abide by the ethics, policies, and procedures, and professional standards of Impower, Inc.
  • Complete required essential learning trainings within designated time frames.
  • Complete all other tasks and duties as assigned or as needed to help drive Impower's vision, fulfill our mission, and abide by our organization's values.
Requirements:
  • Associates Degree in or equivalent number of college credits in a social services field. Bachelor's Degree preferred.
  • Two years of documented case management experience. Experience working with youth in a support capacity a plus.
  • Successful background screenings through the Florida Department of Law Enforcement, State, and County.
  • Valid drivers license and auto insurance, and successful motor vehicle driving record background check.
  • Negative result from a multi-panel drug screen.

Salary: $19.23 per hour

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