Operations Support Team Lead

3 weeks ago


Denver, Colorado, United States Floorplan Xpress Full time
Operations Support Team Lead Job Description

Floorplan Xpress, a leading provider of financing for independent automotive dealers, seeks an experienced Operations Support Team Lead for our Denver office. This leadership role offers opportunities for growth and professional development.

About Us:

Floorplan Xpress takes pride in living its mission: empowering independent auto dealers through working capital and being a trusted partner within the auto industry.

Job Summary:

The Operations Support Team Lead will oversee the daily operations of Floorplan Xpress's Operations Support Team, ensuring seamless execution of tasks and projects. The successful candidate will possess excellent communication skills, be self-motivated, and have the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Oversee daily operations of the Operations Support Team
  • Ensure seamless execution of tasks and projects
  • Mentor and motivate team members to achieve high levels of performance
  • Identify opportunities to increase productivity and efficiency
  • Build a culture of excellence and accountability through ongoing coaching and development
Requirements:
  • Bachelor's degree or equivalent experience
  • Three years of call center management experience
  • Familiarity with strategic planning and process improvement
  • Self-motivated with the ability to diagnose and solve problems
Compensation:

$85,000 - $110,000 per year, depending on experience



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