Desktop Support Specialist
4 weeks ago
About the Role
We are seeking a highly skilled Desktop Support Specialist to join our team in Downtown Portland. As a key member of our IT department, you will be responsible for providing top-notch support to our employees and ensuring seamless operation of our systems.
Job Description
This is a fantastic opportunity for an experienced Desktop Support Technician to work with a dynamic team and contribute to the success of our organization. Your primary responsibilities will include:
- Providing local and remote support to employees via phone, email, and chat.
- Collaborating with team members to implement effective support processes and procedures.
- Identifying opportunities to improve business enablement through technology.
- Managing hardware, software, and peripherals inventory.
- Performing new hire onboarding and provisioning.
- Supporting and managing cloud-based business applications.
- Creating documentation for team members using wiki tools.
Requirements
To be successful in this role, you will need:
- 4-5+ years of experience in desktop support environment.
- Extensive experience with MAC desktop support and MDM tools.
- Strong knowledge of Windows OS administration and applications.
- Experience with Google Workspace and Microsoft 365.
- Working knowledge of VoIP and V/C systems.
- Comfortable with managing directory systems and network infrastructure.
What We Offer
As a valued member of our team, you can expect:
- A competitive salary of $85,000 - $110,000 per year.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Critical Illness, Accident, and Hospital insurance.
- 401(k) Retirement Plan and Life Insurance.
- Short and long-term disability insurance.
- Health Spending Account and Transportation benefits.
- Employee Assistance Program and Time Off/Leave policies.
About TEKsystems
We are a global leader in Full-Stack Technology Services, Talent Services, and real-world application. With over 80,000 strong professionals working across North America, Europe, and Asia, we partner with progressive leaders to drive change. As an industry leader, we prioritize diversity and inclusion, and as an equal opportunity employer, we welcome candidates from diverse backgrounds.
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