Help Desk Associate

6 days ago


Lansing, Michigan, United States U-Haul Full time
About the Role: As a Customer Service Representative at U-Haul, you will be responsible for providing top-notch customer service, ensuring customer satisfaction, and promoting U-Haul products and services.

Estimated Salary: $48,000 - $68,000 per year, depending on experience.

Key Responsibilities: Your key responsibilities will include:
  • Managing customer interactions, resolving issues, and providing solutions.
  • Handling customer transactions, preparing rental agreements, and processing payments.
  • Conducting equipment inspections, reporting defects, and maintaining accurate records.
  • Collaborating with colleagues to achieve sales goals and promote U-Haul products.

Requirements: To succeed in this role, you will need a valid driver's license, high school diploma or equivalent, and excellent communication and problem-solving skills.

Benefits: U-Haul offers a competitive salary, comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and employee assistance programs.

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