Customer Service Specialist

3 weeks ago


Kenai, Alaska, United States Kristie Babcock - State Farm Agent Full time
About the Role

This is an exciting opportunity for a customer-centric professional to join our team as an Account Representative. In this role, you will be responsible for establishing strong relationships with customers, providing excellent service, and educating them on insurance options. If you have a passion for helping others and a drive to succeed, we encourage you to apply.

Salary: The estimated annual salary for this position is $50,000 - $65,000, depending on experience and performance. You will also have the opportunity to earn bonuses based on your sales performance.

Key Responsibilities
  • Build and maintain strong relationships with customers through regular communication and follow-up.
  • Deliver exceptional customer service, responding promptly and accurately to customer inquiries.
  • Conduct needs-based reviews to identify opportunities to provide customers with relevant insurance solutions.
  • Identify potential customers, schedule appointments, and market appropriate products and services.
Requirements
  • Proven ability to establish and maintain strong relationships with customers.
  • Excellent communication and interpersonal skills.
  • Passion for delivering exceptional customer service.
  • Self-motivation and a proactive approach to problem-solving.
  • Ability to work in a fast-paced environment and multitask.
  • Property and Casualty license (must have or be able to obtain).
  • Life and Health license (must have or be able to obtain).


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