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Retail Operations Manager

2 months ago

Alexander City, Alabama, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and organized Retail Operations Manager to join our team at Marshalls. As a key member of our store operations team, you will be responsible for ensuring the efficient processing of merchandise, maintaining a clean and organized store environment, and providing exceptional customer service.

Key Responsibilities
  • Merchandise Processing: Execute receiving and merchandising standards to ensure timely and accurate processing of merchandise.
  • Store Maintenance: Maintain a clean and organized store environment, including the backroom area, to ensure a positive customer experience.
  • Customer Service: Engage and interact with customers to provide exceptional service and ensure a positive shopping experience.
  • Team Collaboration: Work effectively with peers and supervisors to achieve store goals and objectives.
  • Inventory Management: Ensure accurate and efficient inventory management, including receiving, stocking, and rotating merchandise.
  • Training and Development: Train and mentor associates on established merchandising and processing principles.
Requirements
  • Experience: 1 year retail experience and 6 months of leadership experience.
  • Skills: Superior communication and organizational skills, attention to detail, and ability to multitask.
  • Physical Demands: Ability to lift heavy objects with or without reasonable accommodation.
Benefits

Marshalls offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.