Senior Systems Engineer

3 weeks ago


Charlotte, North Carolina, United States Atrium Health Full time

Job Summary

As a Senior Systems Engineer at Atrium Health, you will be responsible for formulating and defining specifications for complex operating systems. You will also modify and maintain complex operating systems and supporting products using vendor releases and utilities from the manufacturer.

Key Responsibilities

  • Develop and implement standards, policies, and procedures for managing the data center facilities.
  • Manage and maintain data center environmental functions such as power, cooling, data center security, and floor/rack space layouts.
  • Manage data center change and configuration processes, develop new operational processes, and demonstrate process adherence to auditors.
  • Have a leadership responsibility for recommending and implementing data center process improvements, establishing performance and utilization metrics, and performing capacity planning.
  • Coordinate the provisioning of data center services through various vendors.
  • Provide excellent customer service to data center tenants and manage tenant requests.
  • Collaborate with other IT managers to develop and enforce data center standards and processes.

Technical Requirements

  • Establish and monitor the technical performance, reliability, and efficiency of mainframe-based hardware and software supporting all current and future operating systems and all computer applications of the System.
  • Audit infrastructure application servers for compliance with established standards, policies, configuration guidelines, and procedures.
  • Provide responsive support to the application development and operational activities of the Information Services department.
  • Report system performance, make recommendations, and take appropriate action to ensure the best performance per utilization of computer resources.
  • Develop and maintain testing mechanisms to verify capabilities of incoming Software/Hardware releases to ensure viability before go-live.
  • Advise staff on proper data administration and program design to improve capabilities of existing programs and systems.
  • Manage all aspects of projects including budget development, scope definition, time line preparation, resource estimation and management, and status reporting.

Requirements

  • High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration or job-related field preferred.
  • 8 years experience installing and supporting sophisticated information systems in a healthcare environment utilizing client/server technologies.
  • Advanced knowledge of job-related systems such as Unix, Linux, Windows; proficient in script writing preferred.
  • General knowledge of networks and TCP/IP protocol.
  • Formal training in a variety of information systems technology preferred.


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