Current jobs related to Help Desk System Specialist 2 - Bloomington, Illinois - M.C. Dean, Inc.

  • System Administrator 2

    1 month ago

    Bloomington, Illinois, United States M.C. Dean, Inc. Full time

    Job SummaryWe are seeking a highly skilled System Administrator 2 to join our team at M.C. Dean, Inc. This is a remote position that requires the ability to work independently and as part of a team to monitor, maintain, and test physical access control, CCTV, PSIM, and integrated electronic systems.Key ResponsibilitiesManage physical security system support...

  • Technical Support Specialist

    4 weeks ago

    Bloomington, Illinois, United States ManTech Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at ManTech. As a Technical Support Specialist, you will be responsible for providing technical support and customer service to our organization's users of computer applications and hardware.Key Responsibilities:Provide technical support and customer service to users of...

  • IT Infrastructure Specialist

    4 weeks ago

    Bloomington, Illinois, United States Steampunk Full time

    Job SummaryWe are seeking an IT Infrastructure Specialist to join our team at Steampunk. As an IT Infrastructure Specialist, you will be responsible for managing and overseeing new computer technology used by Steampunk employees. This includes providing oversight for new hire orientations with new IT technology configurations, software, and remote access....

  • Technical Systems Specialist

    4 weeks ago

    Bloomington, Illinois, United States M.C. Dean, Inc. Full time

    Job Summary:M.C. Dean, Inc. is seeking a highly skilled Technical Systems Specialist to join our team. As a Technical Systems Specialist, you will be responsible for analyzing system performance, recommending improvements, and providing support to the system administration and engineering team.Key Responsibilities:Analyze system performance and recommend...

  • Security Systems Engineer 2

    4 weeks ago

    Bloomington, Illinois, United States M.C. Dean, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Security Systems Engineer 2 to join our team at M.C. Dean, Inc. As a key member of our Security and Electronic Systems (SES) business unit, you will be responsible for designing, engineering, integrating, operating, and maintaining electronic security services for our federal, local, and commercial customers.Key...

  • Senior Software Systems Engineer

    4 weeks ago

    Bloomington, Illinois, United States Pendulum, LLC Full time

    Job SummaryPendulum, LLC is seeking a highly skilled Senior Software Systems Engineer to join our team. As a key member of our engineering team, you will be responsible for designing, creating, and deploying legacy and new applications and systems in support of the Intelligence Community.Key ResponsibilitiesDesign, create, and deploy legacy and new...

  • Customer Support Specialist II

    3 weeks ago

    Bloomington, Illinois, United States Procurement Partners LLC Full time

    Job DescriptionAbout UsProcurement Partners is a leading provider of procure-to-pay software solutions for the healthcare industry. Our innovative technology helps organizations automate their purchasing, inventory management, invoicing, and payments processes. About the RoleThis position is responsible for providing advanced technical support to customers...

  • SOO/Desk Officer

    1 month ago

    Bloomington, Illinois, United States Acclaim Technical Services Full time

    Job Title: SOO/Desk OfficerAcclaim Technical Services is seeking a highly skilled SOO/Desk Officer to support a critical mission in the Northern Virginia area. As a key member of our team, you will be responsible for providing day-to-day mission support and in-depth, substantive subject-matter expertise.Key Responsibilities:Provide strategic guidance and...

  • Systems Integration Specialist

    1 month ago

    Bloomington, Illinois, United States VTG Full time

    Job Summary:VTG is seeking a highly skilled Systems Integration Specialist to join our team. The ideal candidate will have a strong background in project management and organizational expertise, with a minimum of 5 years of experience in the intelligence community providing support to customers.Key Responsibilities:Develop and review documents, including...

  • IT Support Specialist

    1 month ago

    Bloomington, Illinois, United States AUNT MARTHAS HEALTH AND WELLNESS, Inc. Full time

    Aunt Martha's Health and Wellness Job DescriptionAunt Martha's Health and Wellness is committed to delivering exceptional care and wellness services to our communities. We are seeking a highly skilled and dedicated IT Support Specialist to join our team.Job SummaryThe IT Support Specialist will provide technical assistance and support to Aunt Martha's staff,...

  • HVAC Telecom Systems Specialist

    4 weeks ago

    Bloomington, Illinois, United States Pearce Services Full time

    Telecom HVAC Technician Job DescriptionAt Pearce Services, we are seeking a skilled HVAC Telecom Systems Specialist to join our team. As a key member of our telecom division, you will be responsible for maintaining and repairing commercial HVAC units on cell phone towers.Key Responsibilities:Maintain commercial cooling systems on cell tower cooling units,...

  • COBOL Systems Specialist

    4 weeks ago

    Bloomington, Illinois, United States Marathon TS Full time

    Job Summary Marathon TS is seeking a skilled COBOL Systems Specialist to support a federal client in Washington, DC. The ideal candidate will have a strong background in COBOL programming and experience with IBM z/OS assembly language. ResponsibilitiesAssemble computer systems, servers, and networking devices according to technical specifications and...

  • Front Desk Operations Manager

    4 weeks ago

    Bloomington, Illinois, United States B. F. Saul Company Hospitality Group Full time

    B. F. Saul Company Hospitality Group is a leading hospitality company with a rich history of over 130 years. Our company operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels.We are currently seeking a Front Desk Supervisor to join our team at the...

  • SOO/Desk Officer

    4 weeks ago

    Bloomington, Illinois, United States Acclaim Technical Services Full time

    Job Title: SOO/Desk OfficerAcclaim Technical Services is seeking a highly skilled SOO/Desk Officer to support a critical mission in the Northern Virginia area. The ideal candidate will possess strong program management skills, with the ability to provide day-to-day mission support and in-depth, substantive subject-matter expertise.Key Responsibilities:Apply...

  • Senior Technical Systems Specialist

    4 weeks ago

    Bloomington, Illinois, United States BTI360 Website Full time

    About the RoleWe are seeking a highly skilled Senior Technical Systems Specialist to join our team at BTI360. In this role, you will be responsible for designing, implementing, and managing complex systems to ensure they operate efficiently and effectively.You will work closely with data scientists, IT professionals, and stakeholders to develop and maintain...

  • IT Support Specialist

    4 weeks ago

    Bloomington, Illinois, United States IDR Healthcare Full time

    Help Desk Analyst Job DescriptionAt IDR Healthcare, we are seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing exceptional customer service to our employees, resolving incidents, and expediting request fulfillment.Key Responsibilities:Offer remote support via phone using remote desktop...

  • Senior Systems Operations Specialist

    4 weeks ago

    Bloomington, Illinois, United States Leading Path Consulting Full time

    Job DescriptionAs a Senior Systems Operations Specialist at Leading Path Consulting, you will be responsible for executing multi-faced programs that support dynamic mission sets. Your typical day will include:Supporting engineering team functionsAdministering, maintaining, and imaging serversSupporting AWS/cloud migration and...

  • Senior Incident Response Specialist

    1 month ago

    Bloomington, Illinois, United States Axxum Technologies Full time

    Job SummaryAs a Senior Incident Response Analyst at Axxum Technologies, you will be responsible for providing front-line support to our clients, leveraging our service desk ticketing system, telephone, and email communications. You will work closely with our service desk shift lead to ensure timely and effective response to internal and external mission...

  • Senior Systems Integration Specialist

    4 weeks ago

    Bloomington, Illinois, United States MITRE Full time

    At MITRE, we're committed to tackling our nation's toughest challenges and creating a fulfilling life for our employees. As a Senior Systems Integration Specialist, you'll lead the development and integration of complex systems for Air Force Command and Control (C2) capabilities. You'll collaborate with multidisciplinary teams to ensure project alignment and...

  • Senior Systems Operations Specialist

    4 weeks ago

    Bloomington, Illinois, United States Leading Path Consulting LLC Full time

    Job Summary:We are seeking a highly skilled Senior Systems Operations Specialist to join our team at Leading Path Consulting LLC. As a key member of our team, you will be responsible for executing multi-faced programs that support dynamic mission sets.Key Responsibilities:Supporting engineering team functionsAdministering, maintaining, and imaging...

Help Desk System Specialist 2

1 month ago

Bloomington, Illinois, United States M.C. Dean, Inc. Full time
Job Summary

We are seeking a skilled Help Desk System Specialist 2 to join our team at M.C. Dean, Inc. in Tysons, VA. As a key member of our multidisciplinary team, you will interact with customers and work with technicians to diagnose, analyze, troubleshoot, and resolve desktop system-related issues.

Key Responsibilities
  • Perform daily systems analysis and proactive preventative maintenance to ensure system health.
  • Obtain, analyze, and interpret trouble tickets to determine the appropriate approach and solutions to resolve the reported issue.
  • Work with and/or dispatch technicians and test systems to ensure proper trouble resolution in accordance with system standards.
  • Document test procedures and results.
  • Help define and create system-level access management in accordance with customer standards.
  • Create user accounts and maintain and safeguard user permission groups.
  • Help develop and provide training for system users and customers.
Requirements
  • Active TS/SCI w/Polygraph Required
  • High School Diploma or a GED and 8+ Years of Relevant Experience or Associates Degree and 6+ Years of Relevant Experience or Bachelor's Degree and 2+ Years of Relevant Experience
  • Help Desk Support Functions with a Combination of Phone and Desktop Support is required.
  • Must be able to obtain vendor Professional Certification.
  • Experience administering LENEL systems is desired.
  • Experience in badge office operations is desired.
  • Strong Oral and written communication skills are essential.
  • Demonstrated background working with multidisciplinary teams.
  • Demonstrated time management and organization skills to meet deadlines and quality objectives.
Abilities
  • Exposure to computer screens for an extended period of time.
  • Sitting for extended periods of time.
  • Reach by extending hands or arms in any direction.
  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Communicate information and ideas in speaking so others will understand.
  • Read and understand information and ideas presented in writing.
  • Apply general rules to specific problems to produce answers that make sense.
  • Identify and understand the speech of another person.

Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

EOE Minorities/Females/Protected Veterans/Disabled

VEVRAA Contractor