AT&T Customer Service Representative

2 weeks ago


Port Arthur, Texas, United States A.C.E. Executives Full time
Job Opportunity

A.C.E. Executives is a leading AT&T Solutions Provider with locations throughout Texas, seeking a talented Customer Service Trainee to join our dynamic team.

We offer a collaborative and fast-paced environment that fosters learning and career growth. Our ideal candidate is a positive and flexible individual with excellent communication skills, who is willing to take on new challenges and contribute to our mission to deliver exceptional customer experiences.

Key Responsibilities
  • Provide exceptional customer service by educating customers on AT&T services and sales promotions
  • Identify new sales opportunities and generate client leads
  • Upsell services and transition leads into actual sales
  • Manage assigned territory, overturn objections, and close sales to increase sales margins
  • Assist management and sales in developing customized packages and program renewals for assigned customers
  • Understand customer program needs and stay on track to meet or exceed program goals
  • Acquire industry sales skills by attending client conferences to connect customers to the latest products and services
Requirements
  • Strong customer service or sales representative background and experience with relationship building is preferred but not required
  • Reliable transportation
  • Dependable and resilient
  • Massive ambition and eagerness to develop sales and leadership skills
  • Phenomenal negotiation and persuasion tactics
  • Proven ability to overturn objections and close sales when needed
  • Excellent time management and flexibility under pressure
  • Confident, energetic, and charming demeanor
What We Offer
  • A diverse and inclusive culture
  • Opportunity to make a difference in the community
  • Immense opportunities for advancement into leadership or sales management positions
  • Uncapped earning potential, bonuses, and incentives
  • Yearly company trips for top performers


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