AT&T Customer Service Representative
2 weeks ago
A.C.E. Executives is a leading AT&T Solutions Provider with locations throughout Texas, seeking a talented Customer Service Trainee to join our dynamic team.
We offer a collaborative and fast-paced environment that fosters learning and career growth. Our ideal candidate is a positive and flexible individual with excellent communication skills, who is willing to take on new challenges and contribute to our mission to deliver exceptional customer experiences.
Key Responsibilities- Provide exceptional customer service by educating customers on AT&T services and sales promotions
- Identify new sales opportunities and generate client leads
- Upsell services and transition leads into actual sales
- Manage assigned territory, overturn objections, and close sales to increase sales margins
- Assist management and sales in developing customized packages and program renewals for assigned customers
- Understand customer program needs and stay on track to meet or exceed program goals
- Acquire industry sales skills by attending client conferences to connect customers to the latest products and services
- Strong customer service or sales representative background and experience with relationship building is preferred but not required
- Reliable transportation
- Dependable and resilient
- Massive ambition and eagerness to develop sales and leadership skills
- Phenomenal negotiation and persuasion tactics
- Proven ability to overturn objections and close sales when needed
- Excellent time management and flexibility under pressure
- Confident, energetic, and charming demeanor
- A diverse and inclusive culture
- Opportunity to make a difference in the community
- Immense opportunities for advancement into leadership or sales management positions
- Uncapped earning potential, bonuses, and incentives
- Yearly company trips for top performers
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