Service Delivery Director

1 week ago


Yakima, Washington, United States Talent ACQ Full time
Job Overview

We are seeking a highly skilled Service Delivery Director to lead our technical services team. The successful candidate will be responsible for overseeing multiple locations, managing a diverse team of technicians, and developing strategies for continuous improvement.

Key Responsibilities
  • Customer Satisfaction: Deliver prompt, professional solutions to customer inquiries, ensuring optimal satisfaction and loyalty.
  • Team Leadership: Actively lead the service department across multiple locations, fostering teamwork and effectiveness.
  • Technical Expertise: Manage diverse technical skill sets, including mechanical, electrical, PLCs, automation, scales, and more.
  • Resource Planning: Anticipate customer needs in a seasonal, volatile market by ensuring resource availability and adaptability.
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, FMLA, 401(k), holiday pay, and a competitive salary range of $80,000 - $110,000 per year.



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