Grocery Associate

4 weeks ago


Onalaska, United States Festival Foods Full time

Job Summary:

Festival Foods is seeking a skilled Grocery Associate to join our team. As a key member of our checkout team, you will be responsible for providing exceptional customer service, efficiently bagging groceries, and maintaining a clean and organized checkout area.

Key Responsibilities:

  • Customer Service: Greet and assist guests, providing a welcoming and helpful check-out experience.
  • Bagging: Bag groceries according to our procedures, ensuring product integrity and customer satisfaction.
  • Checkout Area Maintenance: Keep the checkout area clean and stocked with necessary supplies.
  • Communication: Share customer requests and feedback with leadership team.
  • Parcel Pickup: Provide prompt and courteous parcel pick-up service.
  • Teamwork: Perform other duties as needed to support the team.

Requirements:

  • Guest Focus: Ability to create a welcoming environment and provide superior service.
  • Attention to Detail: Efficiently bag items while maintaining the quality of products.
  • Team Player: Communicate effectively with associates and customers.
  • Skills: Ability to read, count, and write accurately, and operate necessary equipment.

Work Environment:

The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and lift or push 15-20 pounds on a regular basis and 50 pounds intermittently. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment. Ability to work varied hours/days, including nights, weekends, and holidays, as needed in all weather conditions.

Benefits:

  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates 'free' ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings.

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