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Retail Food and Beverage Leader
2 months ago
We are seeking a highly skilled and experienced Retail Food and Beverage Leader to join our team at United Dairy Farmers. As a key member of our store leadership team, you will be responsible for ensuring the safe, clean, and stocked foodservice area of our store is executed to the highest standards.
Key Responsibilities- Execute foodservice programs, product offerings, equipment, and standard operating procedures to maintain a safe and clean foodservice area.
- Assist other associates in the store with proper knowledge to grow foodservice sales.
- Provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience.
- Ensure the safe and efficient operation of the store, adhering to company policy and all laws and regulations.
- Turn on Roller Grill, stock per Production Guide, and ensure all products are correctly dated and food safe.
- Prepare fresh condiments for use, utilizing correct foodservice dating procedures.
- Turn on HTG Oven & HTG Warmer, prepare sandwiches per Production Guide & SOPs, and place on warmer, ensuring correct expiration times on all products.
- Maintain temperature logs for all foodservice areas, including Dipside.
- Maintain product availability for prepared food areas Monday-Friday, 5AM-12PM (HTG Warmer, Roller Grill, deli case).
- Ensure ordering of Foodservice Supplies is completed to eliminate Out of Stocks for foodservice products, condiments, supplies, and other components.
- Complete wash, rinse, and sanitizing activities for all foodservice smallwares to ensure food safety.
- Maintain cleanliness of sales area where foodservice products are located: Roller Grill & condiment area; HTG Warmer area, Bakery Case area, Dipside area, Fountain area, and Hot Beverage area.
- Maintain organization & cleanliness of all foodservice areas of the store, following cleaning SOPs as necessary.
- Provide the signature UDF Hi Five Guest Experience, greeting Guests with a warm, authentic hello, and ensuring the store is prepared and ready for Guests at all times.
- Efficiently operate the Point-of-Sale (POS) System, properly authorizing and controlling gas sales, accurately registering all transactions, handling coins/currency/credit card transactions/coupons/EBT, and making change.
- Stock merchandise, keeping shelves, displays, cooler, and freezers filled and faced, ensuring dip cabinet is filled and appears presentable to our Guests, and ensuring the proper rotation of stock and checking for out-of-code dates.
- Maintain awareness of all Guests in the store/on the lot to minimize shoplifting and gas drive-offs, control cash levels in the register by using proper drop procedures, and follow all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
- Ensure the store and parking lot are kept in a safe, clean, and organized condition, keeping store equipment clean, monitoring product and refrigeration equipment temperatures, and ensuring bean-to-cup coffee machines are cleaned according to maintenance standards.
- Accurately complete time records and the Guest Preparedness Document.
- Ability to speak, hear, and understand spoken English well enough to communicate effectively with customers.
- Ability to become Food Safety certified, subject to UDF, state food safety regulations.
- Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents, and use price book.
- Ability to understand operating instructions for store equipment and operate all store equipment.
- Ability to prepare DipSide items using supplies located in the dip cabinets.
- Ability to handle coins, currency, checks, credit transactions, coupons, and food stamps, recognize denominations, and accurately make change.
- Ability to recognize numbers, count, and do arithmetic well enough to complete required records.
- Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.
- Ability to clean counters and other surfaces.
- Ability to tolerate exposure to temperatures as low as -30 degrees Fahrenheit for at least 2 minutes.
- Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.
- Ability to raise at least 10 pounds from floor level to a height of 5 feet.
- Ability to place an 8" x 10" x 10" package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.