Customer Service Director

3 days ago

Manchester, New Hampshire, United States Hannaford Supermarkets Full time
Customer Service Leader

Hannaford Supermarkets is committed to providing exceptional customer experiences. As a Customer Service Leader, you will play a key role in ensuring that our customers receive the highest level of service and support.

Key Responsibilities:
  • Provide exceptional customer service and resolve issues quickly and courteously.
  • Maintain effective work schedules for front-end and service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
  • Handle cash pickups and change orders as requested and log as required.
  • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
  • Provide customers and associates with hassle-free refunds while applying all applicable guarantees.
  • Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service.
  • Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
Requirements:
  • Effective communication and customer service skills.
  • Must meet minimum age requirements to perform specific job functions.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Physical Requirements:
  • Perform repetitive hand and arm motions while standing/walking the majority of the shift.
  • Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
  • Push or pull up to 75 pounds on occasion.
  • Work in and out of inclement weather when necessary.
  • Gather up to five shopping carts and push them to designated areas.
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
  • Have sufficient visual acuity to check identification cards, checks, invoices, and other written documents.

Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates.

  • Customer Service Director

    3 weeks ago

    Manchester, New Hampshire, United States Hubbell Power Systems Full time

    Job Title: Customer Service DirectorHubbell Power Systems is seeking a Customer Service Director to lead our customer-focused team in delivering exceptional service and support to our customers.About the RoleThe Customer Service Director will be responsible for developing and implementing strategies to improve customer satisfaction, loyalty, and retention....

  • Customer Service Director

    13 hours ago

    Manchester, New Hampshire, United States Hannaford Full time

    Customer Service Leader at Hannaford **Key Responsibilities:** * Provide exceptional customer service to ensure a positive shopping experience * Collaborate with the Customer Service Manager and Assistant Customer Service Manager to maintain high standards * Assist the Front-End department in maximizing sales through excellent customer service * Ensure...

  • Customer Success Director

    3 days ago

    Manchester, New Hampshire, United States CDK Global Full time

    Job Title: Customer Success DirectorJob Summary:We are seeking a highly experienced Customer Success Director to lead our Customer Success team. The ideal candidate will have a proven track record of driving customer success, retention, and growth in a recurring revenue business model.Key Responsibilities:Develop and execute a customer success strategy that...

  • Customer Success Director

    2 weeks ago

    Manchester, New Hampshire, United States CDK Global Full time

    Job Title: Customer Success DirectorAt CDK Global, we are seeking a highly skilled and experienced Customer Success Director to join our team. As a key member of our organization, you will be responsible for driving customer success and retention across our customer base.Key Responsibilities:Develop and execute customer success strategies to drive customer...

  • Customer Success Director

    4 weeks ago

    Manchester, New Hampshire, United States CDK Global Full time

    Job Title: Customer Success DirectorAbout the Role:We are seeking a highly skilled and experienced Customer Success Director to join our team at CDK Global. As a key member of our leadership team, you will be responsible for driving customer success and retention across our customer base.Key Responsibilities:Develop and execute customer success strategies to...

  • Social Services Director

    1 month ago

    Manchester, New Hampshire, United States The Elms Center - Milford, NH Full time

    Director of Social Services and AdmissionsThe Elms Center in Milford, NH is seeking a highly skilled and compassionate Director of Social Services and Admissions to join our team. As a key member of our interdisciplinary team, you will play a vital role in promoting and protecting the rights, dignity, and well-being of our patients.Key...

  • Social Services Director

    1 month ago

    Manchester, New Hampshire, United States The Elms Center - Milford, NH Full time

    Director of Social Services/AdmissionsThe Elms Center in Milford, NH is seeking a highly skilled and compassionate Director of Social Services/Admissions to join our team. As a key member of our interdisciplinary team, you will play a vital role in promoting and protecting patient rights, dignity, independence, and psychological well-being.Key...

  • Social Services Director

    1 month ago

    Manchester, New Hampshire, United States The Elms Center - Milford, NH Full time

    Director of Social Services and AdmissionsThe Elms Center in Milford, NH is seeking a highly skilled and compassionate Director of Social Services and Admissions to join our team. As a key member of our interdisciplinary team, you will play a vital role in promoting and protecting patient rights, dignity, independence, and psychological well-being.Key...

  • Social Services Director

    4 days ago

    Manchester, New Hampshire, United States Oceanside Center - Hampton, NH Full time

    Director of Social ServicesOceanside Center - Hampton, NH is seeking a highly skilled and compassionate Director of Social Services to join our team. As a key member of our interdisciplinary team, you will be responsible for creating a supportive environment that enables our patients/residents to maximize their well-being and quality of life.Key...

  • Social Services Director

    4 days ago

    Manchester, New Hampshire, United States The Elms Center - Milford, NH Full time

    Director of Social Services/AdmissionsThe Elms Center in Milford, NH seeks a dedicated and compassionate Director of Social Services/Admissions to join our team. As a key member of our interdisciplinary team, you will play a vital role in promoting and protecting patient rights, dignity, independence, and psychological well-being.Key...

  • Social Services Director

    4 days ago

    Manchester, New Hampshire, United States Oceanside Center - Hampton, NH Full time

    Director of Social ServicesOceanside Center - Hampton, NH is seeking a highly skilled and compassionate Director of Social Services to join our team. As a key member of our interdisciplinary team, you will be responsible for creating a supportive and inclusive environment that enables our patients to thrive.Key Responsibilities:Develop and implement...

  • Social Services Director

    4 weeks ago

    Manchester, New Hampshire, United States Oceanside Center - Hampton, NH Full time

    Director of Social ServicesOceanside Center - Hampton, NH is seeking a highly skilled and compassionate Director of Social Services to join our team. As a key member of our interdisciplinary team, you will be responsible for creating a supportive and inclusive environment that enables our patients to maximize their well-being and quality of life.Key...

  • Social Services Director

    1 month ago

    Manchester, New Hampshire, United States Oceanside Center - Hampton, NH Full time

    Director of Social Services and Patient CareWe are seeking a highly skilled and compassionate Director of Social Services and Patient Care to join our team at Oceanside Center in Hampton, NH. As a key member of our interdisciplinary team, you will play a vital role in creating a supportive and inclusive environment that promotes the well-being and dignity of...

  • Social Services Director

    1 month ago

    Manchester, New Hampshire, United States Oceanside Center - Hampton, NH Full time

    Director of Social Services and Patient CareWe are seeking a highly skilled and compassionate Director of Social Services and Patient Care to join our team at Oceanside Center in Hampton, NH. As a key member of our interdisciplinary team, you will play a vital role in creating a supportive and inclusive environment that promotes the well-being and dignity of...

  • Social Services Director

    1 month ago

    Manchester, New Hampshire, United States Oceanside Center - Hampton, NH Full time

    Director of Social Services and Patient CareOceanside Center - Hampton, NH is seeking a highly skilled and compassionate Director of Social Services and Patient Care to join our team. As a key member of our interdisciplinary team, you will be responsible for creating a supportive and inclusive environment that enables our patients to thrive.Key...

  • Social Services Director

    1 month ago

    Manchester, New Hampshire, United States Oceanside Center - Hampton, NH Full time

    Director of Social Services and Patient CareOceanside Center - Hampton, NH is seeking a highly skilled and compassionate Director of Social Services and Patient Care to join our team. As a key member of our interdisciplinary team, you will play a vital role in creating a supportive and inclusive environment that enables our patients to thrive.Key...

  • Social Services Director

    4 weeks ago

    Manchester, New Hampshire, United States Oceanside Center - Hampton, NH Full time

    Director of Social Services and Patient CareOceanside Center - Hampton, NH is seeking a highly skilled and compassionate Director of Social Services and Patient Care to join our team. As a key member of our interdisciplinary team, you will be responsible for creating a supportive and inclusive environment that enables our patients to thrive.Key...

  • Social Services Director

    4 weeks ago

    Manchester, New Hampshire, United States Oceanside Center - Hampton, NH Full time

    Director of Social Services and Patient CareOceanside Center - Hampton, NH is seeking a highly skilled and compassionate Director of Social Services and Patient Care to join our team. As a key member of our interdisciplinary team, you will play a vital role in creating a supportive and inclusive environment that enables our patients to thrive.Key...

  • Social Services Director

    1 month ago

    Manchester, New Hampshire, United States Oceanside Center - Hampton, NH Full time

    Director of Social Services and Patient CareOceanside Center - Hampton, NH is seeking a highly skilled and compassionate Director of Social Services and Patient Care to join our team. As a key member of our interdisciplinary team, you will be responsible for creating a supportive and inclusive environment that enables our patients to thrive.Key...

  • Social Services Director

    1 month ago

    Manchester, New Hampshire, United States Oceanside Center - Hampton, NH Full time

    Director of Social Services and Patient CareOceanside Center - Hampton, NH is seeking a highly skilled and compassionate Director of Social Services and Patient Care to join our team. As a key member of our interdisciplinary team, you will play a vital role in creating a supportive and inclusive environment that enables our patients to thrive.Key...