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Restaurant Team Lead

2 months ago

Indian Trail, North Carolina, United States MOD PIZZA Full time
About MOD Pizza

MOD Pizza is a fast-casual pizza restaurant that prides itself on serving high-quality pizzas made with fresh, sustainable ingredients. We're a company that values our employees and strives to create a positive work environment.

Job Summary

We're seeking a Restaurant Team Lead to join our team As a Restaurant Team Lead, you will be responsible for leading a team of Shift Supervisors to deliver exceptional customer service and ensure the smooth operation of our restaurant.

Key Responsibilities:
  • Lead by Example: Demonstrate MOD values and behaviors, and exemplify a service mindset through effective leadership.
  • Create a Positive Vibe: Help create a MOD vibe that our customers expect, and coach Shift Supervisors to keep the energy high and create a positive vibe on the shift.
  • Train and Coach: Demonstrate, train, and coach Squad in all methods for accomplishing store tasks, and demonstrate knowledge of all Operational Standards and resources.
  • Partner with General Manager: Partner with the General Manager to engage the board community of our restaurant.
Requirements:
  • Minimum of 1 year of customer service or restaurant leadership experience.
  • Experience successfully leading, coaching, training, and motivating front-line employees.
  • Ability to think strategically and act tactically.
  • Ability to stay calm and focused in busy restaurant operations.
  • Must be at least 18 years old.