Service and Support Associate

4 days ago


Lynn, Massachusetts, United States U-Haul Full time

We are seeking a highly motivated and customer-centric individual to join our team as a Service and Support Associate. In this role, you'll provide exceptional customer service, inspect and maintain equipment, and assist customers with their needs.

Duties:
  • Assist customers with U-Haul products and services
  • Utilize U-Scan technology to manage rentals and inventory
  • Clean and inspect equipment on the lot
  • Move and hook up U-Haul trucks and trailers
  • Answer questions and educate customers regarding products and services
Compensation:

$50,000 - $65,000 per year based on location and experience, plus benefits such as health insurance, paid time off, and retirement savings plan

Work Environment:

This role involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.



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