Store Operations Manager
4 weeks ago
Job Summary:
At Ross Dress for Less, we are seeking a highly skilled and experienced Store Operations Manager to join our team. As a Store Operations Manager, you will be responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. You will staff, train, and develop leadership teams to deliver desired sales and profit results while maintaining a friendly and easy-to-shop environment.
Key Responsibilities:
Lead all Company Best Practices and maximize productivity by minimizing steps and touches while working.
Analyze Store reports to evaluate controllable expenses and overall Store performance.
Address any variance to Company standards with an appropriate action plan, partnering with the District Manager as needed.
Ensure proper scheduling of Associates to meet business objectives.
Accept special assignments as directed by Leadership.
Responsible for payroll administration, including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Requirements:
Five or more years of Store management experience in a retail environment.
Must maintain a high level of Customer service.
Must demonstrate the ability to lead, manage, motivate, and communicate positively to Store Associates at all levels.
Ability to train, coach, and develop Associates at all levels.
Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks, and execute to achieve results.
Fluency in English.
Must exercise considerable independent judgment and discretion.
Ability to work evenings and weekends.
Working Conditions:
Ability to use all Store equipment, including PDTs, registers, and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull, and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
Ability to perform basic mathematical calculations commonly used in retail environments.
Supervisory Responsibilities:
Direct supervision of Assistant Store Manager, Area Supervisors, and all Retail Associates.
Disclaimer:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire, and develop a strong, talented, and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental, or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state, or local laws.
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