Clinical Operations Manager

3 weeks ago


Minot, North Dakota, United States Crossover Health Full time

The LVN Office Manager plays a vital role in the collaborative patient care team at Crossover Health, supporting an exceptional patient experience.

The LVN OM is empowered to practice and contribute throughout the care experience, guiding the clinical and administrative operations of the multi-disciplinary, integrated primary care service.

Key responsibilities include handling guest interactions with the highest level of hospitality and professionalism, resolving customer complaints, and managing inventory and supplies.

The LVN OM also co-leads clinic-wide huddles, team meetings, and ensures the clinic team is kept well informed of corporate and client communications.

Additional responsibilities include managing population health programs, leading and facilitating events, and collaborating with various departments to ensure compliance with regulatory bodies.

The ideal candidate will have a current LVN license, a graduate degree or relevant experience, and a minimum of 2 years comparable clinical back office leadership experience.

Preferred qualifications include excellent computer skills, reading, writing, and oral proficiency in English, strong organizational and follow-through skills, and leadership skills and experience working in a collaborative team environment.

Key Requirements:

  • Current LVN license
  • Graduate degree or relevant experience
  • Minimum of 2 years comparable clinical back office leadership experience

Preferred Qualifications:

  • Excellent computer skills
  • Reading, writing, and oral proficiency in English
  • Strong organizational and follow-through skills
  • Leadership skills and experience working in a collaborative team environment

Physical Job Requirements:

  • May require standing, walking, and sitting for extended amounts of time
  • Occasionally lift and carry items weighing up to 50 lbs
  • Manual and finger dexterity and hand-eye coordination


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