Cashier - Specialty Coffee Expert

3 weeks ago

Arlington, Virginia, United States Good Company Doughnuts & Cafe Full time
Job Title: Cashier - Specialty Coffee Expert

At Good Company Doughnuts & Cafe, we're on the hunt for a skilled Cashier - Specialty Coffee Expert to join our team. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer experiences while executing our Specialty Coffee and Beverage Programs with precision and passion.

Responsibilities:
  • Maintain a welcoming attitude and guide customers through menus, making recommendations.
  • Know your customers and foster professional relationships, knowing what your regulars typically order.
  • Maintain work areas in a neat and hygienic manner, including blenders, beverage machinery, tables, shelves, floors, tools, and implements.
  • Describe tasting notes of all specialty beverages articulately to customers.
  • Master Point of Sale and other applications.
  • Maintain 100% accuracy when completing customer transactions and handling money.
  • Complete checklists, such as opening, closing, and cleaning, always setting the next shift up for success.
  • Package food and doughnut orders neatly and quickly in accordance with packing guidelines.
  • Learn menus and keep abreast of changes to communicate ingredients effectively to customers.
  • Ensure all food and drink meet food safety and quality standards and prevent cross-contamination.
  • Check product quality and maintain FIFO (first in, first out) and notify supervisors of non-conformance.
  • Receive and help put away inventory items, such as paper goods, coffee, milk, etc.
  • Maintain cleanliness, including FOH, patio, bathrooms, table-tops, chairs, floors.
  • Remove trash and recycling materials as needed and ensure proper disposal in dumpsters.
  • Work with the team to complete weekly/monthly cleaning and maintenance schedules of beverage-related equipment.
  • Strictly adhere to food safety laws and standards.
  • Be timely and dependable.
  • Ensure total customer satisfaction.
  • Communicate with your team and foster a positive work environment.
  • Perform other related duties as implied or assigned.

Qualifications:
  • Food Handler Certification (must obtain within 90 days of start).
  • Ability to follow recipes.
  • Ability to work both independently and as a cooperative member of a team.
  • Ability to follow verbal and written instructions.
  • Ability to prioritize and complete assigned tasks.
  • Legal right to work in the United States.
  • Ability to lift up to 50 lbs.
  • Ability to stand for long periods - you will be standing/walking most of your shift (up to 10 hours).
  • Ability to stoop and to reach overhead at or above shoulder height.
  • Possess fine motor dexterity.
  • Fluency to read and communicate in English.

About Us: Good Company Doughnuts & Cafe is a gourmet doughnut shop and casual neighborhood restaurant obsessed with artisan, hand-cut doughnuts; great food; fine teas and specialty coffee. We're known for amazing food, beverages, and excellent customer service; it's a busy cafe. Our customers line up on weekends for our extraordinary experience and high-quality offerings. We've got a great team founded on hard work, love for what we do, and who we do it with. The Company culture is professional, and each member of the team is treated like family. Can we talk about coffee We love it and take pride in offering the best quality coffee available. We've partnered with the best, Intelligentsia Coffee Roasters, and work hard to maintain the highest standards. We believe every customer deserves to drink the best drink we can make each and every time. Excellence doesn't happen by chance, and our folks work hard to develop skill and take the time to deliver a great experience. On the other hand, Coffee is about community, and we try not to take things too seriously... we have a fun and balanced approach with opportunities to be creative and have some fun and build relationships. We hold contests where Team Members are encouraged and rewarded for their innovative ideas, initiative, and skill No matter what position you start in with us, you will have the opportunity to be cross-trained and will be tasked to take on different positions within our team. Our managers lead by example- there is no task that anyone is 'too qualified' to do. Most importantly, what makes us a Good Company is our dedication to one another and that includes our customers. It's easy these days to get lost, with all the distractions and everyday craziness. Our job at the cafe is to provide a place where people can get the food and drink they love and have some friendly personal interactions. Whether customers are looking for a little friendly banter, a friendly face, or an environment to escape the routine for a minute, we provide the opportunity. To make this happen for our customers, our great team must be a happy one, so we've fostered an inclusive environment where we support one another to achieve consistent excellence and have some fun along the way. Work Environment: Cafe - Fast, Friendly, Fun & Professional. We are looking forward to receiving your application and resume. Thank you

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