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Product Sales Team Lead
2 months ago
Vail Resorts is seeking a highly skilled Product Sales Team Lead to join our team. As a key member of our sales team, you will be responsible for facilitating the sale of tickets to our resort services, including lift passes, lessons, childcare, and more.
Key Responsibilities- Maintain up-to-date knowledge on resort products, policies, and operations, coordinating with other departments as necessary.
- Lead daily operations of product sales, including opening and closing procedures, scheduling, and sale supervision.
- Assist with hiring, support, and training of product sales team members in daily operations.
- Monitor and document teammate performance and behavior to provide meaningful feedback and direction.
- Receive and assess guest questions, comments, and complaints, providing timely resolutions.
- Monitor and maintain sales facilities, equipment, and inventory.
- High School Diploma or GED Equivalent.
- 2+ years' experience in customer service or ticket sales required.
- Flexibility to work both inside and outside with exposure to the elements.
- Must be able to communicate fluently in English.
- Ability to work a flexible schedule, including nights, holidays, and weekends.
- Ability to stand or sit for extended periods of time.
- Ability to lift up to 25lbs.
Vail Resorts offers a competitive compensation package, including free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons. Additionally, employees receive 401(k) Retirement Plan, Employee Assistance Program, excellent training and professional development, and a referral program.
