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Lead Photographer for Real Estate Market
2 months ago
The ShowingTime LMS team is dedicated to delivering exceptional customer service and maintaining industry-leading quality. We prioritize proactive leadership, ongoing support, and skill enhancement for photographers. Our collaborative approach ensures effective problem resolution and a balanced workload distribution.
Regular meetings, coaching sessions, and open communication with Regional Managers foster a cohesive and supportive team environment, aimed at providing outstanding client experiences while continuously enhancing both individual and collective performance.
About the RoleThis position entails taking charge of the local photography market as the primary photographer.
Key Responsibilities:
- Develop relationships and lead the photographers in your local market.
- Perform media capture services: including photography, 3D tours, drone operations, twilight shoots, and more, functioning as a hybrid of field operations and remote leadership tasks.
- Deliver customer service, problem-solving, and conflict resolution for your team and clients.
- Collaborate closely with your Regional Manager to align market goals with business objectives.
- Gain proficiency in backend systems.
- Understand client and enterprise relationships at a strategic level.
- Be prepared to reschedule or cover last-minute appointments as needed.
- Act as the client-facing resource for issue resolution, escalating to the Regional Manager when necessary.
- Implement a successful In-Person Shadowing program to train and mentor photographers.
- Conduct monthly team meetings via Zoom.
- Organize Team Dinners to promote team building.
- Test and educate photographers on new technologies and systems.
This role is categorized as a Field position, requiring employees to perform the majority of their work within a designated geographic area as determined by management. Employees are expected to reside within a reasonable commuting distance to their designated region and/or service area.
In specific states, the standard base pay range for this role is $27.30 per hour. This range is applicable to certain locations and may vary elsewhere.
In addition to a competitive base salary, employees in this role are eligible for incentive compensation and equity awards, with actual amounts varying based on experience, performance, and location.
Who You Are- Well-organized and adaptable in a fast-paced hybrid environment, balancing fieldwork and remote leadership.
- Exhibit exceptional time management and communication skills.
- Excel in customer service, problem-solving, and conflict resolution.
- Demonstrate strong organizational, leadership, and communication abilities.
- Familiar with remote technological problem-solving.
- Invest time in understanding and resolving issues comprehensively.
- Create outstanding experiences for all clients.
- Transform challenges into positive outcomes.
- Provide timely communication and effective solutions.
Zillow is transforming the real estate landscape to make homeownership a reality for more individuals. As the most-visited real estate website in the United States, Zillow and its affiliates assist movers in finding and securing their homes through innovative digital solutions and top-tier partnerships.
Millions of visitors utilize Zillow Group sites monthly to initiate their home search, relying on us to simplify the moving process.
The work we do is pivotal in helping people find homes, and regardless of your role, you will contribute significantly to this mission.
Our commitment to streamlining real estate transactions is supported by a culture of innovation, a dedication to redefining the employee experience, and a strong commitment to Equity and Belonging, alongside world-class benefits.
These benefits encompass comprehensive medical, dental, vision, life, and disability coverage, as well as parental leave, family benefits, retirement contributions, and paid time off.
We are also setting the standard for future work experiences, ensuring our employees are supported in achieving their best work while maintaining a flexible and balanced lifestyle.
Zillow Group is an equal opportunity employer, dedicated to fostering an inclusive and innovative environment with top talent. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
If you require accommodation due to a disability or special need, please contact your recruiter directly.
Applicants receiving job offers from Zillow Group will be required to sign a Proprietary Rights Agreement, which includes confidentiality, intellectual property assignment, and non-solicitation provisions.
If you are contacted for a role at Zillow Group and wish to review the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your recruiter.
