Customer Service and Sales Representative

4 days ago


Ardmore Park, Pennsylvania, United States Massage Envy Full time
Job Responsibilities

The Sales & Customer Service Associate will be responsible for:

  • Providing outstanding customer service and ensuring that every client feels valued and understood
  • Promoting the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Supporting clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Helping grow and retain a client base both in-person and through phone/email outreach


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