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Customer Service Representative

3 weeks ago

Ardmore Park, Pennsylvania, United States AAA Mid Atlantic Full time

Deliver Exceptional Customer Experiences

As a Retail Cashier at AAA Mid Atlantic, you will play a crucial role in our fast-paced retail environment. Your primary responsibility will be to provide exceptional customer service while handling cash transactions efficiently and accurately.

About the Role:

  • Process Transactions: Handle payments for all store transactions with precision and speed.
  • Financial Responsibilities: Reconcile daily transactions and prepare bank deposits at the end of each shift.
  • Exceptional Customer Service: Greet and assist customers, ensuring their needs are met promptly and courteously.
  • Sales Expertise: Utilize your sales skills to consistently upsell and cross-sell AAA products, including memberships, credit cards, and insurance referrals.

Requirements:

  • Minimum Qualifications:
    • Sales Savvy: Bring a minimum of two (2) years of sales and customer service experience to the table, particularly in a cash handling position.
    • Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
    • Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
    • Notary Public: designation or willingness to obtain with 6 months of employment.
    • High School Diploma/GED: A minimum educational requirement to join our team.
  • $45,000 - $60,000 per year, based on experience and performance.

Benefits:

  • Work-Life Balance: Enjoy a consistent schedule with no work on Sundays.
  • Convenient Hours: With store hours Monday, Tuesday, Wednesday, and Friday, 8:30AM to 5:00PM, Thursday, 8:30AM to 6:00PM, and Saturday, 8:30AM to 4:30PM.
  • Paid Holidays: Celebrate eight paid holidays throughout the year.
  • Generous Paid Time Off: Accrue over three weeks of paid time off during your first year.
  • Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer.