Retail Customer Service Representative

4 weeks ago


Fort Myers, Florida, United States Sam's Club Full time
Job Summary:

As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, answering questions, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Provide exceptional customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
  • Process member purchases, handle payments, and maintain a clean and organized sales floor.
  • Work effectively in a fast-paced environment, juggling multiple tasks while maintaining a positive attitude.
  • Collaborate with colleagues to achieve sales goals and maintain a high level of customer satisfaction.

Requirements:
  • High school diploma or equivalent required.
  • Previous retail experience, preferably in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Ability to work a variety of shifts, including evenings and weekends.

What We Offer:
  • Competitive hourly wage and performance-based bonus awards.
  • Opportunities for career growth and professional development.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • Paid time off and holidays.

Why Join Us:
  • At Sam's Club, we value our members and strive to provide an exceptional shopping experience.
  • We offer a dynamic and supportive work environment, with opportunities for growth and development.
  • Our team members are passionate about delivering outstanding customer service and making a positive impact in our communities.


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