Military Support Consultant
1 day ago
Position Overview
">Pearl Interactive Network is a leader in remote triage services, dedicated to delivering exceptional support to military service members and their families. As a Seasonal Crisis Counselor, you will play a key role in our team, working closely with supervisors and other professionals to ensure timely and effective assistance to those in need.
">Job Responsibilities
">The successful candidate will be responsible for:
">- Conducting comprehensive assessments of users' needs for core NMC/EAP and work/life services">
- Mentoring new and less experienced triage consultants">
- Educating participants on specialty program offerings and promoting services">
- Managing high-risk calls and navigating complex situations">
- Documenting all cases in the CMS">
Qualifications
">To be considered for this role, you must have:
">- A Master's degree in Social Work, Marriage and Family Therapy, Counseling, or other human services fields">
- Minimum 1-year related post-graduate work experience">
- U.S. Citizenship">
- Relevant experience in counseling, social work, and mental health services">
- Knowledge of mandated procedures for child or elder abuse situations">
- Familiarity with core service areas of child development, parenting, adoption, education, and service for older adults">
- Excellent communication and interpersonal skills">
- Proficiency in MS Office (Word, Excel, PowerPoint)">
- Commitment to confidentiality and HIPAA regulations">
Benefits and Compensation
">Pearl Interactive Network offers a competitive compensation package, including:
">- Hourly rate: $30">
- Professional Development Opportunities">
- Career Coaching Program">
- Technical Equipment and Remote Office Requirements">
Other Information
">This is a seasonal opportunity from December 2024 to April 2025, with potential for extension based on business need. We are committed to diversity and inclusion, and we welcome applications from qualified candidates.
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