Dispatch Operations Manager

1 week ago


Troy, Michigan, United States Witte Bros. Exchange Full time

We are seeking a highly motivated Dispatch Operations Manager to join our team at Witte Bros. Exchange.

This role offers an exciting opportunity to work with a passionate team, drive business growth, and develop your leadership skills.

You will be responsible for overseeing dispatch operations, ensuring efficient load distribution, and adhering to customer demands.

Key Responsibilities:
  • Dispatch and Logistics: Plan and execute efficient load distribution to meet customer demands.
  • Driver Coaching: Provide guidance and support to drivers on safety protocols, career development, and retention strategies.
  • Problem-Solving: Identify and resolve driver-related issues, ensuring timely resolution and minimal disruption to operations.
Requirements:
  • Experience: Minimum 2 years in customer service or call center environment; 1-3 years industry experience preferred.
  • Educational Background: Associate or bachelor's degree in business-related field preferred, but not required.
What We Offer:
  • Competitive Salary: $55,000 - $65,000 per year, based on experience and qualifications.
  • Benefits: Health/Vision/Dental insurance, 401K retirement plan, short-term and long-term disability, vacation time, and personal days.
  • Professional Growth: Opportunities for salary advancement within the first year.


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