Medical Records Specialist

5 days ago


Stuart, Florida, United States MRO Full time
Job Title: ROI Medical Records Specialist

At MRO, we are seeking a highly skilled and detail-oriented ROI Medical Records Specialist to join our team. This role is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests.

Key Responsibilities:
  • Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources.
  • Answer phone calls concerning various ROI issues and respond to walk-in customers requesting medical records.
  • Process requests from physician offices on a priority basis and fax information to the physician office.
  • Log medical record requests into the ROI On-Line database and scan medical records into the database.
  • Comply with site facility policies and regulations.
  • Handle and record cash payments for requests at specified sites.
Requirements:
  • Proficiency in using computer applications and one or more years of experience entering data into computer systems.
  • Ability to work independently and meet production goals established by MRO.
  • Strong verbal communication skills and success in responding to customer inquiries.
  • Success in working in an environment that requires attention to detail.
  • High School Diploma/GED required.
  • Prior work experience in Release of Information in a physician's office or HIM Department is a plus.
  • Knowledge of medical terminology and HIPAA regulations is preferred.


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