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Field Service Engineer

2 months ago


Casper, Wyoming, United States Hoerbiger Full time
Position Overview:
The Field Service Engineer plays a crucial role in delivering field support and initiating startup processes for our clientele, alongside providing assistance to service branches. Key responsibilities encompass conducting failure analyses on returned components, traveling to client locations for troubleshooting, and performing snapshot evaluations.

Core Responsibilities:
  • Respond to inquiries and reports from the field regarding the operation of reciprocating compressors.
  • Conduct inspections and failure assessments on returned components, maintaining detailed records of failure causes and necessary corrective measures.
  • Generate external reports as required and assist in creating project documentation while offering on-site support for various projects.
  • Perform snapshot analyses and effectively communicate findings to clients.
  • Identify and recommend upgrades to enhance compressor reliability.
  • Willingness to travel extensively (50% to 60% of the time).

Qualifications:
To excel in this role, candidates must demonstrate the ability to perform essential duties effectively. The following qualifications are essential:
  • Education: A Bachelor's degree in engineering from an accredited institution, coupled with two to five years of relevant experience or a suitable combination of education and experience.
  • Technical Skills: Proficiency in basic mechanical and electrical principles, familiarity with tools and safe working practices, and a foundational understanding of reciprocating machinery, electrical systems, and hydraulics.
  • Technical Writing: Ability to produce comprehensive technical reports that detail observations, discuss technical challenges, evaluate alternatives, and provide recommendations.
  • Experience in machinery condition monitoring and a knack for mechanical systems, particularly in commissioning and troubleshooting scenarios, is advantageous.

Physical Requirements:
The physical demands outlined here are representative of those required for successful job performance. Reasonable accommodations may be made for individuals with disabilities. The role involves frequent standing, walking, listening, speaking, and observing processes, with occasional lifting or moving of items up to 50 pounds.

Work Environment:
The work environment characteristics described here are typical for individuals performing the essential functions of this position. Reasonable accommodations may be provided for individuals with disabilities. Employees may occasionally encounter moving mechanical parts, low to medium voltage electrical systems, and high noise levels necessitating hearing protection. Fieldwork often involves outdoor activities in industrial settings for extended durations.

Company Overview:
HOERBIGER SERVICE INC (HSI) specializes in maintenance and repair services for industrial reciprocating compressors across diverse sectors, including natural gas and process gas applications. HSI operates multiple locations throughout the United States and is part of the global HOERBIGER group, renowned for delivering high-value components and services in compressors, industrial engines, turbines, automotive drivetrains, and various mechanical engineering applications. Since its inception in 1895, HOERBIGER has established a presence in over 40 countries, ensuring a commitment to quality and innovation.