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Guest Services Valet Specialist

2 months ago

Macon, Georgia, United States Parking Management Services Full time
Job Overview

Location: Macon, GA

Employment Type: Full Time / Part Time

Education Requirement: None

Travel Requirement: None

Shift Availability: All Shifts

Job Category: Customer Service

Company: Parking Management Services

Position Title: Valet Services Specialist

Compensation: Hourly Rate + Tips + Bonus Opportunities

About the Role:

Join Parking Management Services as a Valet Services Specialist, where you will enhance guest experiences and showcase your leadership abilities. If you excel in customer service and have a desire to create memorable interactions, this position is ideal for you.

Why Choose Parking Management Services?

We offer more than just a job; we provide a pathway for personal and professional development. Be part of a team that values your contributions. As a Valet Services Specialist, you will earn a competitive hourly wage ranging from $14 to $20+ (including base pay, tips, and bonuses).

Key Responsibilities:

1. Guest Reception:
  • Greet guests with warmth and professionalism upon their arrival.
  • Assist with check-in and check-out processes, providing information about available amenities.
2. Luggage Handling:
  • Manage guests' luggage with care, ensuring timely delivery to and from rooms.
  • Provide assistance with luggage and share details about room features.
3. Vehicle Management:
  • Collaborate with the valet team to ensure efficient parking and retrieval of guests' vehicles.
  • Safely drive and park vehicles, adhering to company and safety protocols.
4. Guest Support:
  • Inform guests about hotel amenities, services, and local attractions.
  • Respond to guest inquiries and requests promptly and professionally.
5. Communication:
  • Maintain effective communication with the front desk, concierge, and other departments to ensure coordinated guest services.
  • Share important information regarding guest preferences and special requests.
6. Safety Monitoring:
  • Observe the entrance for any unusual activity and report concerns as necessary.
  • Follow safety guidelines to protect guests and their belongings.
Qualifications:

Requirements:
  • Must be at least 18 years old.
  • Prior experience in customer service is preferred.
  • Valid driver's license is required.
  • Ability to pass background and motor vehicle record checks.
  • Must be physically capable of running, retrieving vehicles, and lifting luggage up to 50 pounds.
  • Preferred: Familiarity with driving manual transmission vehicles.
  • Must be customer-focused with a commitment to outstanding service.
  • Physically fit to lift luggage, stand for extended periods, and work outdoors.
  • Flexible availability for shifts, including weekends and holidays.
Benefits:

Competitive Pay:
  • Hourly compensation ranging from $14 to $20+ (including base pay, tips, and potential bonuses).
Additional Benefits:
  • Opportunities for career advancement within the company.
  • Flexible scheduling options to accommodate your lifestyle.
  • Comprehensive training and ongoing support.
  • Referral incentives for bringing in new team members.
  • Employee discounts on services such as accommodations and dining.
  • Daily cash tips for roles that include tipping.
  • Uniforms provided for hourly field staff.
  • And more.
How to Apply:

If this position aligns with your skills and interests, we encourage you to submit your application through our company form. We look forward to hearing from you soon