Shift Manager

4 weeks ago


Parkville, Maryland, United States McDonald's Full time
About the Job

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that crew members are meeting McDonald's standards for quality, service, and cleanliness.
  • Monitor performance during shifts and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Manage inventory, maintain a clean and safe work environment, and ensure that all equipment is in good working order.
  • Provide exceptional customer service and ensure that customers receive a positive experience.
  • Recruit, train, and develop crew members to ensure that they have the skills and knowledge needed to succeed in their roles.
Requirements

To be successful as a Shift Manager at McDonald's, you will need:

  • Previous leadership experience, preferably in a restaurant, retail, or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • High school diploma or equivalent required; some college education preferred.
What We Offer

As a Shift Manager at McDonald's, you will receive:

  • Competitive hourly pay.
  • Opportunities for advancement and professional growth.
  • Benefits, including medical, dental, and vision coverage, as well as paid time off.
  • Free meals and uniforms.
  • Opportunities to develop leadership skills and advance in your career.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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