Front Desk Associate Lead

5 days ago


East Orange, New Jersey, United States ECHO TOURS & CHARTERS LP Full time
Job Overview

We are seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Associate. As a key member of our staff, you will be responsible for creating a welcoming and inclusive environment for our members.

  • Greet every member and guest with a smile and a warm hello.
  • Tour potential members around the club to showcase our facilities and services.
  • Sign members up for startup sessions with our certified personal trainers.
  • Answer phone calls in a professional and energetic manner.
  • Execute all opening and closing operational procedures to ensure seamless day-to-day operations.
  • Handle member requests and concerns with professionalism and a sense of urgency.
  • Maintain a spotless club by organizing equipment and straightening up throughout the day.
Requirements

To succeed in this role, you must possess excellent verbal and written communication skills, be able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally, and have a passion for fitness.

  • Enthusiastic and friendly demeanor.
  • Able to work well under pressure and multitask.
  • World-class customer service skills.
  • Problem-solving skills and ability to think on your feet.
  • Passion for fitness and commitment to helping others achieve their health and wellness goals.
Benefits

We offer a competitive compensation package, including career advancement opportunities, complimentary gym membership, medical, dental, and vision plans, and a 401(k) retirement savings plan.

  • Career advancement opportunities within the company.
  • Complimentary gym membership for you and your family.
  • Medical, dental, and vision plans available after 30 hours of work per week.
  • 401(k) retirement savings plan with company match.


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