Customer Experience Specialist

3 days ago


St Louis, Missouri, United States Crescent Parts & Equipment Full time
Job Description:
We are looking for a skilled Customer Experience Specialist - HVAC to join our team at Crescent Parts & Equipment. As a Counter Sales Associate, you will be responsible for providing exceptional customer service, building customer relationships, and promoting sales growth.

Duties and Responsibilities:
  • Sales and Customer Service: Assist customers, promote counter sales, and educate customers on Crescent Parts' products.
  • Order Entry and Processing: Input and verify customer orders, account details, and product information.
  • Inventory and Warehouse Management: Maintain accurate inventory, conduct cycle counts, and report discrepancies.

Essential Functions:
  • Listen and communicate effectively with customers.
  • Prioritize and conduct daily tasks efficiently.
  • Understand and calculate numbers related to sales, purchase orders, and inventory.

Estimated Salary: $50,000 - $65,000 per year, based on location and experience.

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