Retail Sales Associate

3 weeks ago


Sioux Falls, South Dakota, United States AAA Mid Atlantic Full time
Job Summary

As a Retail Sales Associate at AAA Mid Atlantic, you will play a vital role in delivering exceptional service to our members while promoting AAA products and services.

Key Responsibilities
  • Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
  • Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
  • Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
Requirements
  • Bring a minimum of six (6) months of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectations.
  • Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
  • Basic geography knowledge is beneficial.
  • A minimum educational requirement to join our team is a High School Diploma/GED.
  • Maintain a satisfactory criminal history and meet all state-specific legal requirements for this position both pre and post hire.
Benefits
  • Competitive compensation based on experience and location.
  • Monthly incentive plan tailored to reward individual performance.
  • Complimentary AAA Premier level membership benefits.
  • Comprehensive benefits package including medical, dental, vision, and prescription coverage.
  • Tuition reimbursement program.
  • Company-matched 401(K) plan, up to 7%.

AAA Club Alliance is an equal opportunity employer. We strive to attract and retain candidates with a passion for their work and encourage all qualified individuals to apply.



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