Hospitality Expert

2 days ago


Newark, Delaware, United States 322 BBQ Full time

We are seeking an experienced Hospitality Expert to join our team at 322 BBQ. The ideal candidate will be adept at working in a fast-paced, dynamic environment and will contribute to a welcoming atmosphere at the bar.

Key Responsibilities:
  • Deliver exceptional service that exceeds guests' expectations, proactively anticipating their needs.
  • Welcome guests with a genuine and warm smile, creating a friendly atmosphere.
  • Address guest concerns with empathy and efficiency, ensuring satisfaction.
  • Manage bar inventory, maintaining security over stock and accurately reconciling the bar cash drawer.
  • Perform meticulous cleaning and sanitizing of glassware and other bar equipment.
  • Recognize signs of intoxication in guests, responsibly manage service, and consult management as necessary.
  • Record all orders precisely, handle transactions, and ensure all sales are accounted for according to restaurant policies.
  • Answer guest questions about the menu and current promotions knowledgeably, applying effective sales techniques.
  • Adhere to all service protocols, including special dietary needs and food allergy precautions.
Salary and Benefits:

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. We offer competitive benefits, including health insurance, paid time off, and opportunities for professional growth.



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