Bakery Ambassador

2 weeks ago

Cincinnati, Ohio, United States Busken Bakery Full time
Job Summary

The Bakery Ambassador will be responsible for creating exceptional customer experiences by assisting with specialty orders, answering and routing calls, and working closely with production teams to ensure all orders meet and exceed customer expectations.

Key Responsibilities
  • Assist customers with specialty orders via phone, email, and in-person at the Hyde Park Busken location
  • Answer and route all incoming calls in a positive manner using a multi-line phone system
  • Take orders for all products and recommend creative ideas to suit individual customer needs
  • Follow special orders through the creation process from start to finish to ensure the final product meets and exceeds customer expectations
Requirements
  • High School Diploma or equivalent
  • Previous experience in customer service
  • Skilled in Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)
  • Passion for creativity
  • Strong sense of ownership and accountability
  • Excellent written and verbal communication skills
  • Outgoing and comfortable working with the public
  • Knowledge and understanding of current technology (smart phones, iPads/tablets, etc.)
  • Strong organizational skills
  • Ability to multi-task
What We Offer

Busken Bakery, Inc. offers competitive compensation based on skill and experience, along with health, dental, 401K, and other benefits. All candidates who are offered a position will be required to successfully complete a background check.

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