Restaurant Guest Experience Specialist

3 weeks ago


Joliet, Illinois, United States Wingstop Full time

The Restaurant Guest Experience Specialist is a vital part of our team at Wingstop. This role focuses on delivering an exceptional dining experience for every guest who visits our restaurant. You will be the primary point of contact for guests, handling orders, addressing concerns, and ensuring they leave feeling valued and satisfied.

We estimate that this position pays around $13-$16 per hour in your area, based on industry standards for similar roles. Your compensation may vary depending on your location, level of experience, and other factors.

This is a fantastic opportunity to work for a well-established and rapidly expanding company like Wingstop. You'll have the chance to develop your interpersonal skills, build strong relationships with guests, and advance your career in the hospitality industry.

In addition to a competitive salary, you'll enjoy benefits such as flexible scheduling, opportunities for growth, and a dynamic work environment.

We are looking for a highly motivated and empathetic individual who can provide exceptional service to our guests. If you're committed to delivering a world-class experience and exceeding expectations, we invite you to apply

Main Responsibilities:

  • Manage guest interactions, addressing concerns and resolving issues promptly
  • Take orders accurately and efficiently, using technology when necessary
  • Maintain a clean and organized restaurant environment, adhering to health and safety standards


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