Healthcare Customer Support Associate

3 weeks ago


Fresno, California, United States Shield HealthCare Full time

Shield HealthCare is dedicated to providing high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are seeking a skilled Healthcare Customer Support Associate to join our team in Fresno, CA.

As a critical member of our customer support team, you will be responsible for answering incoming telephone calls/faxes, taking orders from physicians, referral sources, and customers, and processing authorizations and support documentation.

We offer a salary range of $20-21 per hour, plus a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) with company match, sick and vacation days, flexible spending account, life and disability insurance, and education assistance.

To succeed in this role, you will need 2+ years of customer service experience, excellent communication skills, and the ability to multitask.



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