Inside Sales Specialist

6 days ago

Lincolnshire, Kentucky, United States Staples, Inc. Full time
Inside Sales Site Developer

Quill, a part of the Staples family of brands, is seeking a highly motivated and results-driven Inside Sales Site Developer to join our team. As a leader in office supplies since 1956, Quill has a rich history of delivering exceptional customer service and innovative solutions.

About the Role:

  • Partner with our account managed team to call on deeply inactive or prospect customer locations to drive reactivation and conversion.
  • Make daily calls to Quill customers who have not placed an order in 13+ months and prospect locations affiliated with a managed customer entity.
  • Leverage order history, specialized customer offers, and the value of Quill to place an order and reactivate customers to meet monthly quotas and key metrics.
  • Maintain robust communication between customers and account managers to articulate customer trends and pricing solution enhancements.
  • Collaborate with sales specialists and support partners to drive revenue beyond traditional office supplies.
  • Maintain accurate and up-to-date records in CRM, including activity logs and pipeline.
  • Seek ways to constantly improve, absorb, and apply manager and peer-led coaching.
  • Meet and exceed monthly/quarterly quotas and key metrics.
  • Make a highly positive impact on culture and team by working well with others, sharing learnings, building trust, and leading by example.

What We're Looking For:

  • A relentless, positive, passionate, and driven individual who is not afraid to ask questions and views challenges as opportunities.
  • A customer-first attitude and a willingness to positively impact the environment and coworkers.
  • The ability to think dynamically and remain calm under pressure.
  • A belief in the best process being derived through contact improvement and sharing best practices.

Qualifications:

  • 1 year of related experience in sales or service, preferably in a business-to-business environment.
  • Ability to navigate between multiple sales approaches.
  • Proficient using Microsoft applications (Excel, PowerPoint, Outlook).
  • High School Diploma or G.E.D.

What We Offer:

  • Inclusive culture with associate-led Business Resource Groups.
  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday).
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more.

At Staples, we believe in the power of inclusion and diversity. We strive to create an environment where all employees feel valued and supported to contribute to their fullest potential. If you're a motivated and results-driven individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.

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