Club Access Coordinator

2 weeks ago


Chicago, Illinois, United States Lakeshore Sport & Fitness Full time

We are seeking a detail-oriented and organized individual to join our team as a Club Access Coordinator.

As a critical member of our front desk team, you will be responsible for managing club access, maintaining accurate records, and ensuring seamless interactions with our members and guests.

About Us:

Lakeshore Sport & Fitness is a thriving community that values teamwork, innovation, and customer satisfaction.

Job Description:

  • Control guest access and maintain accurate records of club membership and usage
  • Field membership inquiries, respond promptly and professionally, and escalate concerns to management as needed
  • Maintain up-to-date knowledge of our CRM processes and procedures
  • Process membership agreements, manage waivers, and facilitate smooth transitions for new members
  • Collaborate with management on administrative tasks, including data entry, record-keeping, and reporting

Requirements:

  • 6 months of experience in a customer-facing environment, preferably in the sport and fitness industry
  • Excellent communication and problem-solving skills
  • Ability to multitask, prioritize tasks, and meet deadlines

Benefits:

  • A competitive salary of $42,000 - $52,000 per year, depending on experience
  • Ongoing training and support to ensure success in your role
  • A supportive work environment with opportunities for growth and development
  • Comprehensive benefits package, including health, dental, and vision coverage


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