Coordinating Wellness Specialist
5 days ago
**Job Summary:**
We are looking for an experienced Spa Coordinator to join our team at East Bank Club. The successful candidate will be responsible for managing the day-to-day operations of our spa facilities, ensuring a high level of guest service standards.
**Salary:** $20.00 per hour
This role is considered entry-level and is perfect for individuals who are passionate about the beauty industry and have excellent organizational skills. If you are a team player with a strong attention to detail and ability to work independently, we encourage you to apply.
Key Responsibilities:
- Schedule preparation, communication and posting, retail and backbar order processing and receiving, daily revenue reports, coordination and management of events and groups.
- Client billing for accuracy and client resolution when necessary.
- Retail and backbar inventory management for spa, including restocking service provider needs.
- Education training for service providers.
- Spa standards by conducting daily walk-throughs, and initiate maintenance/repairs as needed.
- Ensure the spa is a clean and inviting atmosphere for members, guests and staff.
- Training and guidance to all Spa Receptionists to ensure dress code, phone scripts, policies and procedures are in compliance.
- All spa services and offerings as well as trending services and retail products to consider adding to our menu.
- Other tasks as assigned by Spa Manager or Spa Director.
Requirements:
- Analytical and decision-making skills, able to handle critical situations utilizing good judgement.
- Planning & time management to effectively execute multiple tasks, meet deadlines and accomplish goals with a sense of urgency.
- Working knowledge of computers and standard software, including Microsoft Word, Excel and Outlook.
Benefits:
- Time Off:
- Paid Time Off
- 401(k) with company match up to 3%
- Value Sharing (Profit sharing)
- Holiday Bonus
- Paid Parental Leave
- Health & Wellness:
- Comprehensive health, vision, and dental insurance
- HSA and FSA enrollment options
- Short- & Long-Term Disability options
- Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
- Long-Term Care options: Coverage up to 50% of annual income
- Accident and Critical Illness Insurance
- EAP (Employee Assistance Program)
- Pet Insurance through MetLife
- Employee Perks:
- Free workout privileges
- Employee discounts in the Pro Shop, Spa & Salon services and in the Market
- Parking and transit benefits (pre-tax deduction)
- Access to Tickets at Work discounts
- Tuition reimbursement
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