Customer Service Representative
2 days ago
At Springfield Plastics, Inc., we are seeking a highly skilled Customer Service Representative to join our team. This role will be based at our manufacturing facility and will involve providing exceptional service to our customers in the drainage industry.
The ideal candidate will have excellent communication skills, be highly proficient in Microsoft Excel and Microsoft Outlook, and have experience in data entry and CRM systems. They will also be detail-oriented, able to multi-task and prioritize in a fast-paced environment, and have a motivation to learn new things.
The Customer Service Representative will be responsible for communicating with customers, truck drivers, and staff via email, phone, and in-person, answering phones and routing calls on a multi-line phone system, and ensuring excellent service standards. They will also respond efficiently to customer inquiries, maintain high customer satisfaction, and take and monitor customer orders in a timely fashion.
Our benefit package includes overtime opportunities, bi-weekly pay, no premium cost employee health insurance, medical expense reimbursement, holiday pay, life insurance, IL paid leave, vacation, funeral leave, profit sharing, 401K, dental insurance, advancement opportunities, advanced training, and performance-based wage increases.
Requirements include a high school diploma or GED, highly proficient in Microsoft Excel and Microsoft Outlook, experience in Microsoft Dynamics or other CRM system preferred, experience in data entry, phone etiquette, detail-oriented, multi-task and prioritize in a fast-paced environment, motivation to learn new things, communication skills, and reliable.
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Customer Service Representative
6 days ago
Auburn, Illinois, United States Springfield Plastics Full timeCustomer Service RepresentativeAt Springfield Plastics, Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Communicate effectively with...
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Customer Service Representative
4 weeks ago
Auburn, Illinois, United States Springfield Plastics Full timeJob TypeFull-time DescriptionAt Springfield Plastics, Inc., we are committed to delivering exceptional service to our customers. As a Customer Service Representative, you will play a vital role in providing timely and accurate support to our customers, ensuring their satisfaction and loyalty. Key ResponsibilitiesCommunicate effectively with customers,...
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Client Relations Specialist
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Auburn, Illinois, United States Springfield Plastics Full timeJob TypeFull-timePosition OverviewAt Springfield Plastics, Inc., we are experiencing ongoing growth and expansion. We are currently in search of an additional CUSTOMER SERVICE REPRESENTATIVE to enhance our established team. This role is integral to our operations in the drainage industry.As a Customer Service Representative, you will play a vital role in...
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Auburn, Washington, United States Public Storage Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage units, and ensuring a positive experience for our...
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