Shift Lead

2 days ago


Coon Rapids, Minnesota, United States Bakers Square Restaurants Full time
Job Title: Shift Lead - Front of House

We are seeking a highly motivated and experienced Shift Lead to join our team at Bakers Square Restaurants. As a Shift Lead, you will play a key role in ensuring the smooth operation of our restaurant during your assigned shift.

Key Responsibilities:
  • Supervise and lead a team of employees during scheduled shifts to ensure excellent customer service and a positive dining experience.
  • Adhere to company policies and procedures, maintaining a clean and well-maintained restaurant environment.
  • Resolve guest complaints and concerns in a professional and timely manner.
  • Ensure all menu items are prepared to the highest standards, using only the freshest ingredients and following established recipes.
  • Monitor and control labor costs, inventory, and other operational expenses to achieve financial goals.
  • Develop and implement strategies to improve customer satisfaction, employee engagement, and overall restaurant performance.
Requirements:
  • 2+ years of experience in a restaurant or hospitality management role.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Valid driver's license and car insurance required.
  • NRA ServSafe food and alcohol certifications preferred.
What We Offer:
  • A competitive hourly rate starting at $17-$20 per hour.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.

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