Guest Relations Associate

4 days ago


San Angelo, Texas, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Relations Agent to join our team at The Ritz-Carlton Reynolds Lake Oconee. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and share highlights of the local area with guests
  • Ensure a safe work environment and maintain confidentiality
  • Protect company assets and uphold quality standards
  • Provide exceptional customer service and ensure a positive guest experience
Requirements
  • High school diploma or equivalent required
  • No related work experience necessary
  • No supervisory experience required
About Us

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. At The Ritz-Carlton, we are dedicated to delivering exceptional luxury service and creating lifelong memories for our guests.

We are proud to be part of Marriott International, a global leader in hospitality. Join our team and become part of a dynamic and supportive work environment where you can grow and develop your skills.



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