Shift Lead

7 days ago


Elk Grove, California, United States Banfield Full time
Job Summary

We are seeking a highly skilled and experienced Shift Lead to join our team at Banfield Pet Hospitals. As a Shift Lead, you will play a critical role in ensuring the smooth operation of our hospital, providing exceptional client service, and supporting the growth and development of our paraprofessional team.

Key Responsibilities
  • Provide leadership and guidance to the paraprofessional team, ensuring they have the necessary tools and resources to deliver exceptional client service and quality care.
  • Assist the Practice Manager in developing and implementing hospital policies and procedures, ensuring compliance with Banfield standards and regulatory requirements.
  • Coordinate and manage the flow of clients and pets through the hospital, ensuring efficient and effective use of resources.
  • Provide exceptional client service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Collaborate with the veterinary team to ensure seamless communication and coordination of patient care.
  • Conduct regular quality checks to ensure compliance with Banfield standards and regulatory requirements.
Requirements
  • Associate's degree or veterinary technician certification/licensure preferred.
  • Two years of experience in a healthcare or veterinary setting, with six months of experience at Banfield preferred.
  • Prior supervisory experience preferred.
  • Medical background with medical terminology training preferred.
What We Offer

As a Shift Lead at Banfield, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a talented team of professionals to deliver exceptional client service and quality care. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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