Automotive Product Specialist

4 weeks ago


Austin, Texas, United States Hendrick Automotive Group Full time
Job Title: Automotive Product Specialist

At Hendrick Automotive Group, we are seeking a highly motivated and customer-focused Automotive Product Specialist to join our team. As a key member of our sales team, you will be responsible for explaining and demonstrating vehicle features and technology to customers, providing exceptional customer service, and working closely with sales personnel to meet sales goals.

Key Responsibilities:
  • Greets customers and determines their vehicle needs and preferences
  • Educates customers on current product line options and basic product specifications
  • Provides product information and demonstrates vehicle features and technology
  • Answers customer questions and provides solutions to meet their needs
  • Conducts test drives and facility tours
  • Participates in training classes and maintains CSI at or above Company standards
  • Supports sales team and maintains a clean and organized work area
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous sales and/or customer service experience desired
  • Advanced technology skills and ability to learn web-based applications
  • Valid driver's license and ability to work a flexible schedule
Core Values:
  • Servant Leadership: putting the needs of others before our own
  • Teamwork through Trust & Respect: valuing diversity and working together to achieve excellence
  • Integrity: being honest and transparent in all interactions
  • Commitment to Customer Enthusiasm: exceeding customer expectations
  • Passion for Winning: striving to be the best, not the biggest
  • Accountability at All Levels: taking ownership of our actions and decisions
  • Commitment to Continuous Improvement: seeking out and improving areas of opportunity

We are an equal opportunity employer and encourage diverse candidates to apply. For more information, please visit our website at https://www.eeoc.gov.



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