Field Service Technician/Mechanic

2 weeks ago

McDonough, Georgia, United States Carolina Handling Full time
Job Summary

Are you a skilled technician looking for a challenging role in the material handling industry? We have an exciting opportunity for a Field Service Technician/Mechanic to join our team at Carolina Handling.

As a Field Service Technician/Mechanic, you will be responsible for servicing and repairing lift trucks and other heavy equipment at customer sites. You will work independently, using your technical skills and knowledge to diagnose and repair complex mechanical and electrical issues.

We are looking for a highly motivated and detail-oriented individual who is passionate about delivering exceptional customer service. If you have a strong background in mechanical repair and maintenance, and are looking for a new challenge, we encourage you to apply.

Responsibilities
  • Troubleshoot and repair electro-mechanical problems with equipment
  • Perform installations and repairs as needed
  • Interact directly with customers to understand their concerns and recommend appropriate actions to resolve issues
  • Maintain a professional demeanor and represent the company positively
  • Execute repairs efficiently and effectively, ensuring that analyzed situations are addressed promptly and professionally
  • Perform scheduled maintenance tasks on equipment for contracted customers according to company policies and procedures
  • Keep track of parts and supplies inventory in your service van, ensuring that you have the necessary resources to complete repair and maintenance tasks
  • Ensure the service van is properly maintained and stocked with necessary equipment and supplies
  • Adhere to customer safety and housekeeping guidelines when performing repairs at customer sites
Requirements
  • Must have and maintain a valid driver's license with a clean driving record
  • High school diploma or equivalent is required
  • 1-3 years of equivalent combination of education, training, and experience in a related field such as maintenance, repair, or installation is preferred
  • Possess a solid understanding of mechanical, electrical, hydraulics, and electronic systems
Travel and Schedule Requirements

This role requires daily travel to customer sites in order to fulfill job responsibilities. Occasionally, overnight travel may be required to accommodate project needs or attend training classes.

Due to the nature of the job requirements, work hours for this position are subject to change to meet the needs of the customer.

This may include overtime, shift work, on-call duty, weekends, and holidays.

Benefits

We offer a comprehensive benefit program to protect your health, your family, and your way of life.

  • Medical, Dental and Vision Insurance, Prescription Drug Plan
  • Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account
  • Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance
  • Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs
Comprehensive Perks Package
  • Company-Provided Vehicle: Field technicians will receive a take-home Service Van, including fuel card and maintenance coverage, equipped with a wide range of tools, equipment, parts, and supplies
  • Comprehensive Tool Kit: Each technician is equipped with a comprehensive tool kit containing all the essential tools, equipment and safety gear required for their specific role
  • Annual Uniform & Boot Allowance
  • Paid On the Job Training
  • Opportunity for Increased Income: With uncapped overtime hours, there's no limit to how much you can earn
  • Career Growth and Advancement: With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us

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